Studio Grade Inc is a consumer brand offering curated products and tools designed to support consistent, high-quality results. Product details, materials, and use cases are listed on each product page.

Studio Grade Inc. is based in Toronto, Canada. Operational details such as shipping origin and service coverage are provided at checkout and in the site’s policy pages.

Studio Grade announcements are shared through the brand’s official channels. If an email sign-up is available on the site, it is the primary method for receiving launch and restock notifications.

Collaboration and partnership requests can be sent through the business inquiry channel listed on the site. Include relevant links, audience metrics (if applicable), and a concise proposal.

If wholesale or bulk options are offered, the process and eligibility criteria are outlined in the site information or can be requested via the business inquiry channel.

Personal information is handled according to the Privacy Policy and applicable data-protection laws. The policy explains what data is collected, how it is used, and how to request access or deletion where applicable.

Orders are processed quickly. If you need to change or cancel an order, contact Studio Grade support as soon as possible with your order number. If the order has already been processed or shipped, changes or cancellations may not be possible.

Contact support immediately with your order number and the correct address. If the order has not shipped, the address may be updated. If it has shipped, rerouting may not be possible.

Check your spam/junk folder and verify that the email address entered at checkout is correct. If you still cannot locate it, contact support and provide the name and email used at checkout.

Orders can be shipped directly to a recipient address. If gift notes or gift wrapping are available, the option will appear at checkout.

Studio Grade ships to the destinations available at checkout. If your country or region is not listed, shipping is not currently available for that destination.

Estimated processing and delivery timelines are shown at checkout. Delivery times may vary by destination, carrier, and seasonal volume.

Once your order ships, a shipping confirmation email is sent with tracking details (when available). Tracking may take 24–48 hours to update after the label is created.

International orders may be subject to local duties, taxes, or customs fees. These charges are the customer’s responsibility unless otherwise stated at checkout.

Verify the delivery address, check with household members or building reception, and look around the delivery area. If it is still missing, contact the carrier and then Studio Grade support with your order number and tracking information.

Returns are accepted within the return window stated on the store policy page, provided items are unused, in original condition, and in original packaging (where applicable). Final sale items are not eligible unless required by law.

Contact support with your order number and the item(s) you want to return. If eligible, you will receive return instructions.

Return shipping costs depend on the reason for the return and the applicable policy. If the item is defective or incorrect, Studio Grade may cover return shipping or provide an alternative resolution.

Refunds are issued to the original payment method after the return is received and inspected. Processing time varies by payment provider and may take several business days.

If exchanges are supported, they are subject to stock availability. If an exchange cannot be processed, a refund may be issued after the return is approved.

Refer to the product pages and the brand policy page for Studio Grade’s current standards and certifications. If specific certifications apply, they will be stated there.

Contact details are listed on the website’s Contact page. For faster assistance, include your order number and the email used at checkout.

Business inquiries can be submitted via the contact channel indicated on the site. Include company details, relevant links, and the nature of the request.

Each vendor included in our plans has been personally reviewed and tested. This includes product quality, consistency, communication, and fulfillment reliability. These are suppliers we would confidently work with ourselves.

No. Each tier increases the depth and scope of access.

Starter includes a smaller, reliable selection. Plus expands vendor options and resources. Business includes everything in Plus, along with additional access and support.

Yes, where applicable. Plans that include free samples provide physical product samples so you can assess quality before placing larger orders. Sample availability may vary depending on the vendor.

First Order Support means guidance during your initial vendor order—covering communication, order placement, and common pitfalls. It is designed to reduce costly mistakes at the start.

3-Month Support provides ongoing guidance after your first order. This may include vendor follow-ups, sourcing questions, and operational advice related to your vendor relationships.

Due to the nature of digital access and vendor information, refunds are not available once access has been granted. Please review plan details carefully before purchasing.